How can I request a card?

Created by Modak Support, Modified on Wed, 15 Mar 2023 at 10:08 AM by Modak Support

If you are a teen please follow these instructions:

  • Open the Modak app on your device.

  • On the top of the screen, you will see a green button labeled "Get Card". Click on this button.

  • The next screen will prompt you to invite your parent or guardian to create an account. Click on "Continue" and fill out your parent/guardian's phone number.

  • Once you have entered their phone number, you will be presented with two options:

    • Option 1: Complete your parent/guardian's information on their behalf. You will need to provide their name, email address, and date of birth.

    • Option 2: Wait for your parent/guardian to complete the information by themselves once they receive your invitation to create an account.

  • Once your parent or guardian has completed the account registration process, they will be able to link their bank account and fund your card.

To complete the registration process, you will need to gather the following information about the parent or guardian: their full name, email address, phone number, date of birth, and physical address for shipping the card. Please ensure that you have all of this information readily available before proceeding with the registration process.

If you are a parent or guardian please follow this instruction:

  • If you received a message from Modak, open your messages app.

  • Click on the link provided in the message to redirect to the Modak website.

  • Once on the Modak website, click on the green button labeled "Tell Me More" and then click on "Get Started".

  • You will be prompted to create an account. To complete the registration process, you will need to provide the following information: full name, email address, and phone number.

  • After registering, you will receive a verification code sent to your phone. Enter the verification code to proceed.

  • Continue filling out your personal information. To complete the registration process, you will need to provide the following information: date of birth, Social Security Number (SSN), passport number (if applicable), and physical address for shipping the card.

  • Once your information is complete, you will be prompted to provide information for the teen's account, including their full name and optionally their SSN.

  • If all required information is complete, the next screen will allow you to request a physical card. Click on the "Request Card" button to proceed.

  • You will be redirected to the parent's portal to complete the card ordering process.

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