I forgot my password, how can I recover it??

Created by Modak Support, Modified on Thu, 12 Sep at 5:41 PM by Modak Support

  • Step 1: Start by logging in using your credentials, which include your phone number.

  • Step 2: On the screen, locate and click on the "Forgot Password" option.

  • Step 3: You will be prompted to verify your email address, which will be used for receiving a password reset email.

  • Step 4: After this, check your email inbox and also your spam folder for the password reset email. Click on the provided link to initiate the password reset process.

  • Step 5: Now, create a new password, ensuring it is at least 8 characters long, and contains one number, one uppercase letter, one lowercase letter, and one special character. 

  • Step 6: Complete the process by entering the verification code you receive, then click on the "Change Password" button.

  • Step 7: You can proceed as usual once you've successfully changed your password.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article