What happens if my phone gets stolen? Where to report and block my Modak account and card.

Created by Modak Support, Modified on Thu, 25 May 2023 at 04:30 PM by Modak Support

Please follow these instructions:

  • Sign in to your Modak account https://app.modakmakers.com/parents using your login credentials.
  • Click on “manage Card”, then select to lock the physical and or virtual card. 
  • You will receive a confirmation pop-up. If you agree click on Lock the card. 
  • You can unlock the card/s anytime to make purchases again
  • To unlock your card/s, navigate back to the "manage card" section of your account and select the option to unlock the card/s that you want to use again.
  • Monitor your account: Regularly check your account activity to ensure that no unauthorized transactions have been made.
  • Update your contact information: If your phone number or address has changed please update it.

We recommend you to act quickly in case your secured credit card is lost or stolen to minimize the potential for fraudulent activity on your account.

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